How We Handle Your Information

Effective date: June 26, 2026

Ssalongo House of Shoes uses this website and its mobile app to help customers browse shoes, save favorites, create accounts, and place delivery orders. This page explains what information we collect, how we use it, and how to contact us about privacy questions.

Information We Collect

We may collect the details you provide directly when you interact with the store, including:

Name, email address, phone number, and delivery address.
Order details, wishlist items, selected shoe sizes, and account profile information.
Messages or support information you share with us through checkout, WhatsApp, phone, or email.
Basic device and browser information needed to keep the website and mobile app working properly.

How We Use Information

To process orders, confirm deliveries, and respond to customer requests.
To create and maintain customer accounts, wishlists, and order history.
To improve site reliability, mobile app functionality, and product presentation.
To contact you about your order, account activity, or support needs.

Sharing and Storage

We only share information when it is needed to run the store, fulfill orders, or support customer communication. This can include secure hosting, image storage, email or messaging services, and operational service providers acting on our instructions. We do not sell personal information.

Mobile App and Local Storage

The website and mobile app may store limited information on your device, such as session details, wishlist selections, and cart data, so the shopping experience can continue smoothly between visits.

Security

We use reasonable administrative and technical measures to protect customer information. No system can guarantee absolute security, but we work to reduce unauthorized access and misuse.

Your Choices

You can contact us to request account updates, correct delivery information, or ask questions about the data connected to your orders and profile.

Contact Us

Ssalongo House of Shoes
Mukwano Arcade, Opposite Gazaland, Kampala, Uganda
Phone: +256 776 106 146
WhatsApp: +256 753 343 684
Email: ssalongohouseofshoes01@gmail.com